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Owners

Overview

Owners will receive personal attention from a dedicated portfolio manager (PM). Your PM provides direct contact for all your concerns and ensures your investment receives the care it deserves. The PM is intimately familiar with your homeowners association, community utilities and services, and landlord and real estate laws.

We use advanced technology, to include web-based software and accounting, electronic statements and payments, 24/7 owner access to your information via the owner portal, online document signing, e-fax, and digital video recordings.

We also employ popular social networking to showcase your property. Check us out on YouTube, Twitter and Facebook!

Access your owner portal here.

Management Services

  • Professional Market Analysis:
    We will provide you with the most current rental market data available. Our goal is to maximize your dollar and help you get the most out of your property while still being competitive and finding the right tenant fit. We will provide you with several different rental scenarios to help you make the best decision possible. We work hard to attract the right renters for your home! We have the skills and resources needed to get your property rented quickly and keep it rented.
  • Active marketing:
    We will market your property on over 100 different websites and other media! Professional ads and photos, video tours and aggressive outreach and networking make all the difference! The more exposure your property gets, the quicker it will be seen and desired. This can save you thousands of dollars in advertising and lost rental income. We can also recommend strategies that will attract more potential tenants in a shorter period of time.
  • Tenant Screening:
    We have a very strenuous screening process that all helps us provide top quality tenants. Our staff has years of experience in loan origination and financing which allows them to ask the right questions to the right people. Credit history, rental/mortgage history, employment history, income verification and analysis, as well as any criminal history are all reviewed to ensure that you are getting a great tenant. Screening processes absolutely reduce the chances of problems down the road, so don't leave it to chance. We have a proven track record of finding great tenants who will treat and respect your investment like it was their own.
  • Property Showings:
    We are experienced professionals, and will represent your property with finesse, highlighting the most desirable aspects and ensuring the tenant fit is just right. We never check keys out to prospective applicants—we always have an agent showcase your property personally.
  • Maintenance:
    Maintenance issues can come up at any time, and we’ll take care of it for you. We’ll coordinate repairs and get you the best possible price and quality by licensed and ensured contractors, and we will ensure the work is completed to 100% satisfaction. We are ALWAYS on call and available to handle any repairs or emergency situations that may arise. We never mark up maintenance costs!
  • Property Inspections:
    We perform exterior and interior inspections throughout the year to ensure your home and yard are being well maintained. We ensure smoke detectors, carbon monoxide detectors, and other critical areas are in good condition in accordance with the law.
  • Accounting:
    We’ll pay you fast! You will receive electronic deposits and a detailed statement every month; you’ll also get an end-of-year statement for all income and expenses. It will be sent to you electronically and provide you with all the financial data you need for you budgeting and tax purposes. We will also furnish you a 1099 for tax filing. Your statements are also available 24/7 via our owner portal!
  • Deposits:
    We closely monitor tenant move-outs and provide full accounting for deductions from the Damage Deposit. The condition of your property is fully documented and videotaped upon move-in and move-out and we ensure all laws regarding deposit handling are followed.

Our Technology Advantage

We invest in advanced technology systems so we can provide you with the best service and manage your properties efficiently and effectively. We have chosen property management and accounting software called AppFolio Property Manager. Some of the benefits that we are able to pass on to you:

We can respond faster and provide better service to both owners and tenants.

We can securely access information about all properties at any time and from anywhere. Sensitive data is securely housed in a state-of-art data center, and backed up regularly and automatically.

Monthly statements can be delivered to your email inbox, saving time and paper.

The statements are easy to read and provide you with a quick snapshot of your property details for the past month.

We address property maintenance issues faster.

We can create electronic work orders and communicate with vendors so we quickly solve issues.

You will be paid faster and more securely.

We are able to use electronic payments (ACH) to deposit funds directly into your bank account.

We can more effectively market your properties to fill vacancies sooner.

We can quickly and professionally advertise your properties on our Web site, Craigslist, and other Web sites.

Owner Statements Available Online

Did you know that you can now access your owner statements online?

Benefits:

  • Concise statements covering the performance of your property for the previous month
  • All data on your property is stored in a state-of-the-art data center
  • Access information about your property 24/7
  • Access information about your property from anywhere with an internet connection

How it works:

In order to keep your financials secure, we use a state of the art portal system which communicates with your email.

Each time you wish to view your reports, you must visit the portal and enter in your email address. You will be emailed a single-use link where you can view your statements. This link does not have a time limit, however, it will only work once.

View Your Owner Statement